I have a similar situation - but I had to re-install Windows 7. I installed the WD anywhere backup software from my external Passport Elite and am trying to restore all my backed up files. I keep gettin the message that the operating system is not supported. “WD Anywhere Restore cannot be run under this version of Windows.” I know that’s not true because I used it before I re-installed W7. What am I doing wrong? Do I have to create all the folders - shouldn’t “restore” also restore all the folders? Any guidance would be appreciated.
The My Passport portable drive is trusted to store the massive amounts of photos, videos and music you love. Available in an array of vibrant, fun colors, the sleek style fits comfortably in the palm of your hand, so you can easily take your treasured content everywhere you go. Steps on How to Recover Deleted Photos and Videos on WD My Passport Hard Drive Step 1. Choose File Types to Start WD My Passport Recovery After launching the tool on your Mac, you'll get 6 file type option tabs as follow. If you want to recover lost, deleted or formatted files from WD My Passport drive, you can select one or more file types.